Ketchum SF Is Hiring: Senior Account Executive

FOR HIRE: Senior Account Executive in Food B2B

Two simple words remind us that great ideas shatter expectations. Two simple words set Ketchum apart: Break through.

When we say “break through,” it means our employees work to create the changes our clients seek, to exceed their expectations, and to bring tangible benefits to their business and fulfillment to our own careers. This belief has led to enjoyable and long-standing relationships with our clients, who entrust us with many of the best-known brands in the world, and with the up-and-comers that will be tomorrow’s top brands. It’s what sets Ketchum apart, what attracts people to Ketchum, and what makes them want to stay!

Responsibilities:
Growing Food B2B team seeks experienced, business-oriented Senior Account Executive to work on major account with multiple brands. Must be able to act as key contact for clients and to work with VP/Account Director and agency team to organize, develop and execute world-class integrated marketing programs.

General Responsibilities:

  • Act as a key contact for multiple brands; work directly with brand managers to understand client objectives and organize and execute programs to deliver on those objectives
  • Drive the development of strategic marketing plans and research proposals
  • Effectively plan and manage the development of diverse integrated marketing tactics, including print and online advertising, sales collateral, videos, websites, press releases and client reports
  • Structure and write a full range of communications materials ranging from persuasive program and project proposals to complete sales presentations and beyond
  • Oversee client status report/meetings and budgets; make sure that projects on delivered on time and on budget
  • Work with finance team to manage jobs in the system and ensure accuracy in billing and reporting, etc.
  • Continually build knowledge of and insights related to clients’ business and competitive environments
  • Play key role in all account activities: special events, tradeshows, editor briefings, conferences, etc.
  • Participate in creative ideation for projects and programs. Be flexible and engage in teamwork within account team
  • Participate in the research, writing, and presentation of new business proposals.

Qualifications:
Any combination of education and experience providing the required skills and knowledge for successful performance would qualify. Key search criteria:

  • Very strong writing, editing and proofing skills a must
  • Analytical, organizational and strategic planning skills
  • Bachelor’s degree in English or Marketing Communications or a related field (MBA a plus)
  • 4+ years of Marketing or Agency experience
  • Experience in foodservice, brand/product marketing preferred

At Ketchum, we have a firm commitment to attract, retain and develop the best and the brightest in the business. We invest in our professionals through Ketchum training programs and mobilize our talent by carefully selecting the “best team” from across our network of worldwide offices to serve each client’s needs. We invite qualified candidates to explore the following opportunity.

Contact:
Amy Sadek
Human Resource Assistant
phone: (415) 984-6239
fax: (415) 984-2238

Additional information on Ketchum and its award-winning work can be found at www.ketchum.com.

Employers and the Mystical Unicorn.

Those of us in our 20s to early 30s are very aware of the rampant unemployment rate among our age group. As such, many of us are very familiar with job posting sites like Craigslist.org, Monster.com, Krop.com and more. As a member of this age group, I spend my fair share of time on these sites looking for the next possible opportunity. What I find, though, is utter frustration at what employers are seeking in potential candidates.

I worked as a graphic designer and an art director for a small agency. After losing my job in August to a bad economy, I’ve been bouncing around from freelance job to freelance job.

I love what I do as a creative professional and wish to stay in my field of expertise. So, I look for graphic designer, web designer and art director posts. What I find, however, are misleading job postings by employers seeking what I call the “Mystical Unicorn.” I’m sure my advertising and marketing brethren on the account, strategy and media sides run into calls for this mythical creature as well.

What the heck is the Mystical Unicorn, you wonder?

Simply put, a job candidate that just doesn’t exist. This beautiful creature is something conjured up by an HR person with no knowledge of the position’s actual responsibilities or by some budget-entrenched hiring manager that is trying to fill multiple team roles with one candidate. In either case, both the employer and candidates are going to be disappointed with the entire hiring process.

If you follow the news at all, I’m sure you’ve seen a plethora of articles out there about how employers are claiming that the American workforce pool just isn’t up to par. It’s difficult to find actual qualified candidates, they claim.

Well, there’s a serious problem. With around 13 million unemployed Americans, how can this be? I might propose, my dear job creators, that you take a good look at what you’re seeking in a candidate. Allow me to dissect an actual job posting on Craigslist.org that I came across tonight.

JOB FUNCTION
We are seeking a skilled web designer to join our Marketing team who is passionate about making effective designs using the latest technology. The ideal candidate should have an in-depth understanding of both design aesthetics and technical skills, and should be a leader in strengthening company branding and generating sales leads.

DUTIES AND RESPONSIBILITIES

• Optimize existing websites according to data collected from A/B testing and web analytic tools.
• Improve SEO.
• Organize site infrastructures and help build new sites around upcoming products and offerings.
• Use technical and design aesthetics to deliver effective and engaging UI.
• Design event and exhibition graphics that reflect [our] brand and meet market needs.
• Design and create email templates and landing pages to increase sales leads and sales conversions.
• Design marketing collateral, online ads, and publication graphics for [our] products.
• Investigate and integrate new technologies, including social media, Web 2.0 widgets, and more.
• Be a valuable team member demonstrating creativity, flexibility, a can-do attitude, and roll-up-your-sleeves approach.

KNOWLEDGE, SKILLS, ABILITIES
Success in this role will depend greatly on:

• Expert skills in Adobe Photoshop, Illustrator, and InDesign, with a strong portfolio.
• Ability to develop wireframes and site mockups to convert them into efficient and functional web pages.
• Strong HTML and CSS skills, with PHP and HTML5 a plus.
• Knowledge of usability, design principles, and marketing concepts.
• Solid understanding of cross-browser testing, code validation, responsible class naming, and graceful degradation.
• Excellent verbal/written communication skills and presentation skills.
• Great interpersonal and team skills.
• Strong organizational and project management skills.

Excellence, Quality, Unity, Innovation, Leadership, Accountability, Results. These are the qualities that we seek in everyone we hire.

SUPERVISORY RESPONSIBILITIES
None.

EDUCATION AND EXPERIENCE

Must have:
• Bachelors in Visual Communications, Graphic Design, Marketing or related field.
• 1-3 years of experience in related field.
• Eligibility to work in the US.
Good to have:
• Experience with Google Analytics or other similar web analytic tools.
• Experience working with JQuery and/or other javascript frameworks.
• Flash and/or video editing.
• Experience in WordPress and/or other CMS.

While this employer says they are seeking a web designer, they are actually seeking a person who is an information architect, a UX/UI designer, an SEO specialist, graphic designer, developer and video editor. And you need to have these skills coming out of college since this is an entry-level position (entry-level = terrible pay, by the way). I present to you the Mystical Unicorn.

For an outsider to the design field, they may wonder why designers don’t go back to school and learn all of the skills above in order to qualify for more positions like this one.

My simple answer would be you can’t be a specialist if you are a jack of all trades. Design is more than making things pretty. It’s critical thinking, problem solving, marketing and communications all mixed together. There’s always a rhyme or a reason as to why a designer did something (at least if they are a good designer).

For example, my background was print design. I went back to school to learn web design, information architecture and some front-end development skills. I would say I’m a specialist in design with an understanding in IA and development. This all helps me be a better designer because I understand the importance of usability in design for web, and I can better communicate with developers because I know the limitations of the technology out there. But my main focus is on creating a dynamic and effective design that communicates a client or employers message to the target audience. If I spend a majority of my time developing the IA, writing the code or editing web videos, I’m not going to focus as much on the design solution. This will cause big problems down the line for my employer.

Now, the next question to be asked is what do we do about the Mystical Unicorn? It doesn’t seem to be going away and is becoming more prolific in the job posting sphere. I wish I had an answer from the candidates’ side, but I don’t. The change needs to come from employers.

I might suggest to them re-evaluating their needs and expectations. If you really do need someone to do design and information architecture, be prepared for a VERY limited pool of candidates. Or offer job training to a qualified designer with the willingness and drive to learn.

I’m eager to see what happens down the road as employers continue to chase that which doesn’t exist.

An Open Letter to My Fellow Marketers

As an ad professional, I make it a personal goal to stay on top of industry news. I do so by reading a few Smart Briefs and on occasion a few articles from AdAge.com. One topic that usually catches my interest is marketing to Millennials. And it usually raises my ire.

I have my gripes about my generation. We’re not perfect for sure. But it seems like marketers (presumably from a few generations before mine) have an overly simplified, negative view about us that they back up with studies that they conducted.

I know we’re not the first generation to experience this pre-conceived “generationism.” The Baby Boomers weren’t too popular in their time. But that doesn’t make it right.

The article on AdAge.com that prompted me to write this post is titled “Want to Reach the Millennial Market? Start with Snooki.

Really?

The article itself is a recap of a panel made up entirely of MTV employees. To paraphrase the article in one sentence, we Millennials are superficial, self-entitled, sluts who deeply value “reality” and humor, and are only accessible via interactive media like social networks.

Again, really?

So, here’s an open letter to my fellow marketers:

Dear Marketers,

STOP IT.

I know my generation has its flaws. I’m the first to admit it. Are we a little self-entitled? Yes. But you can blame the child psychologists of the ‘70s and 80’s and yourselves, for believing them, for that one. Through college, we were in a little self-esteem building bubble where nothing was ever our fault because we, your children, were perfect. You told us as much. But then, you released us into the world, and we learned the hard way we can’t be winners all the time. This reality smacked us in the face and hard.

Now here’s where you get lost on us. There are those of us that dealt with this realization well and there are those that didn’t. Those that didn’t are the ones you focus so intently on and make your generalizations off of. This group is so tiny, though, there’s no way you can accurately judge us all.

The kicker? You’re alienating a majority of the market segment you so desperately want to reach.

As a Millennial and a friend to many other Millennials, I can tell you the picture you have so tediously painted of us is inaccurate.

Yes, we value authenticity and humor. They are our coping mechanisms. But we’re not mindless drones that will buy anything you put in front of us because the message you used to sell it made us giggle. We don’t want to be your brand’s friend. And we certainly won’t buy your product just because some MTV “reality” star says your product is the best thing since sliced bread.

Talk to your co-workers and employees in our age bracket. Ask them about their interests or what they plan to do over the weekend. You’ll get to know us better that way than through overly simplified studies that tell you what you already believe about us.

We like things sophisticated. We like things smart. We value honesty. At the end of the day, we’re people. If you can market to us using these values, it won’t matter if your message is digital or in print. We’ll hear you.

Sincerely,

ST